Frequently Asked Questions

Everything you need to know about Foober

Frequently Asked Questions

Find answers to common questions about our meal delivery service, ordering process, and nutritional information.

Ordering & Subscriptions

How do I place an order? Simply browse our menu, select your meals, add them to your cart, and proceed to checkout. You can modify or cancel your order any time before cut off. Can I customise my meal plan? Yes! Use our AI-powered meal planning quiz to get personalised recommendations based on your goals, dietary preferences, and calorie targets. You can also manually select any meals you like. How do subscriptions work? With a subscription, your selected meals are automatically prepared and delivered each week. You can pause, skip, or cancel anytime from your account dashboard before the next cut off date. When is the ordering cutoff? Orders placed before our weekly cutoff are included in that week's delivery. Check the delivery page for specific cutoff times for your area.

Delivery & Packaging

Where do you deliver? We deliver to most metro and regional areas across Eastern Australian Cities (Sydney, Melbourne, Brisbane and surrounding cities). Enter your postcode at checkout to confirm delivery availability in your area. How are meals packaged? All meals are sealed in microwave-safe, BPA-free containers. They arrive in insulated packaging with gel ice packs to maintain freshness throughout transit. How long do meals last? Our meals stay fresh for 7-10 days in the refrigerator. They can also be frozen for up to 3 months without losing quality or taste (meals with low carb konjac noodles or fresh vegetables are not recommended to be frozen as they don't defrost well.

Nutrition & Ingredients

Are your meals really high-protein and low-carb? Yes! Every Foober meal is designed with balanced macros featuring high protein content (typically 30g+ per serve), low carbohydrates, and no added sugar. Perfect for weight management and muscle building. Do you cater to dietary restrictions? We offer meals for various dietary needs including gluten-free, dairy-free, vegan, and keto options. All allergen information is clearly displayed on each meal. How do you calculate nutritional values? We use the Australian Food Standards nutrient database for accurate calculations. All macros are calculated per serve and clearly displayed on our menu.

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Foober — High-Protein Meal Delivery, Australia